If you choose Express Delivery, we will replace any plants that are damaged due to delays. Express Delivery is a fast, trackable, and reliable option with a one hour delivery window. It also ensures that the plants will arrive in the same condition as when they left our facility. If you choose a different postage option, such as Tracked 24 or Tracked 48, you will not be covered for any damages due to delays and will assume the risk yourself if the plants do not arrive in good condition. Express Delivery includes an insurance policy, which may cost more but provides added peace of mind.